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1. High Performance
We only use a high performance collector which exposes
up to double the amount of water to direct radiation of
the sun, than other systems, this means more heat in
less time. This is particularly important in spring and
autumn when the sun is not so powerful and the overnight
temperatures can be cool
2. Installation Of Our System
We have a fully systemised installation. You may ask,
what does that mean? It means your install is not left
to the discretion of the person installing it, we have
set out standards and procedures to work to, which are
carried out the same every time so every system is
installed to the same high standard.
3. 70% Of Our Business Is Referral Work ... WHY?
Calculated on the past years sales 70% of our business
is referral work. Refer to our testimonials page to see
what others say regarding our system
4. We Turn Up
One of the biggest complaints in the trade and services
industry today is that people never turn up, or not on
time anyway. We guarantee we will be on time if we
cannot be there on time we will have the courtesy of
calling you to let you know we are held up. We will
never leave you waiting!
5. Manifold System
The manifolds on your solar pool heating system are
where the black collector (mat) plugs into the main 50mm
pipe work of the system. This is where most systems have
a problem lasting in the harsh South African climate. At
SOLAR-TEMP,
we manufacture our own manifold system, from SABS Black
PVC 50mm piping, and offer one of the best warranties in
the industry (to give you peace of mind).
Average industry standard 5-10 years warranty.
SOLAR-TEMP
12 year warranty
6. Innovation & Going The Extra Mile
At Cape Solar Heating, even though we have one of the
best solar pool heating systems in South Africa today,
we are still constantly improving things for the better,
looking for ways to more efficiently heat your pool, we
do many things that a lot of other companies do not. As
we do a lot of service work on other systems we
constantly notice a lot of extra things we do, listed
below are just some ways we keep ahead of the pack.
Cross flow manifolds (If not used, air could be trapped
which prevents all of the system being utilised.)
Take away all rubbish (leaving your property exactly how
you would expect it left how we found it.)
Pressure test system.
Check roof for cracked or broken tiles.
Tailor-made solar panels system, (designing system to
size of your roof).
These are just some of the things we do that most others
don‘t.
7. Northern Swimming Pool Institute Members
The Northern Swimming Pool Institute of Cape Town is a
self regulating body in which members have to abide by
its rules, regulations and strict code of ethics, in the
conduct of their businesses.
8. Dekra ISO 9001:2000
This is an ISO body that does regular inspections at our
manufacturing plant, to ensure that we meet the ISO
9001:2000 quality standards
9. National Consumer Bureau
The National Consumers Bureau is there for the consumer
as a platform for arbitration, as a partner in the
battle to protect the individual consumer. The NCB acts
solely on information given by an unsatisfied or unhappy
consumer/customer. We will mediate the complaint and
keep the consumer/customer informed every step of the
way.
If the supplier refuses to mediate or we do not have a
satisfied customer/consumer and/or the alleged offender
is not reachable for comment, the following steps will
be taken:
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The incident will be published with the relevant
media.
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In extreme or relevant cases, the offender/supplier
will be summoned by the Consumer Protector.
We are committed and will not rest
until YOU, the consumer, is satisfied.
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